FOR PHYSIOTHERAPY AND CHIROPRACTIC BOOKINGS, PLEASE SCROLL DOWN THE PAGE AND SELECT SYNAPSE AS YOUR LOCATION.

Cancellation Policy: We request at least 24 hours’ notice for any appointment cancellation. Once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. If you cannot make your appointment, we would like to offer the spot to another client/patient if possible.

If you cancel your appointment less than 24 hours before it is scheduled to take place or fail to show up for your appointment, you will be charged the full amount for your treatment. NOTE: online cancellations cannot be made within less than 24 hours of your appointment. If you must cancel with less than 24 hours’ notice, you must call the clinic or contact your service provider directly to cancel. You can cancel or reschedule an appointment through your PIH client profile or by calling the clinic during our phone operation hours at 780-570-8480.

Please note masks are encouraged within common areas of our clinic. If you prefer your provider to be masked during your visit, please indicate so on your pre-screening form when booking your appointment.